What is RPA?
RPA (Robotic Process Automation) is a rule engine and work
such as white-collar work in the back office that humans have manually
performed so far. This is an effort to automate and streamline most of the work
by having a robot that incorporates cognitive technologies such as AI and
machine learning.
With RPA
![Imagen relacionada](https://www.tmnz.co.nz/wp-content/uploads/2019/05/Picture1.png)
RPA strengths
There are many strengths unique to RPA compared to traditional
human resource assistance.
- Can do a lot of work quickly
- Work accuracy is very high,
almost no errors occur
- Enables automation of operations
and operations by non-planning
- No increase in error rate or
decrease in productivity due to a decrease in concentration
- No human relationship problems
such as power harassment or sexual harassment occur
- No
need for communication outside of work
In this way, the number of companies that are introduced
from not only robot's accuracy and speed, but also from troubles such as human
beings, is increasing and attracts a lot of attention.
Operations that RPA specializes in
Then, what kind of business is RPA specifically introduced
in?
Business
content
|
One case
|
Accounting Operations
|
・ Processing
work such as sales slips and receipts to invoice system, invoice data
|
Data Analysis
|
・ Ordering
operation by analysis and forecast of past data
・ Data
input work and tabulation work of questionnaire form
|
Human Resources
Work
|
・ Automatic
staffing for employee attendance and overtime work overtime
・ Employment
management for temporary and part-time employees
|
Customer Service
|
・ Automatic
response and processing to inquiry form
|
Work Activities
|
・ Business
card scanning and registration to existing system
・ Information
collection and marketing of rival products by website circulation
・ Management
analysis of customer information
・ Identification
of prospects and automatic creation of a message to increase purchasing motivation
|
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