What is RPA?

RPA (Robotic Process Automation) is a rule engine and work such as white-collar work in the back office that humans have manually performed so far. This is an effort to automate and streamline most of the work by having a robot that incorporates cognitive technologies such as AI and machine learning.

With RPA

RPA (Robotic Process Automation) is a white-collar work in the back office, and incorporates human cognitive tasks such as rule engine, AI, machine learning, etc. It is a term that refers to efforts to achieve automation and efficiency by having a robot act as a substitute.

RPA strengths

There are many strengths unique to RPA compared to traditional human resource assistance.

• Can do a lot of work quickly
• Work accuracy is very high, almost no errors occur
• Enables automation of operations and operations by non-planning
• No increase in error rate or decrease in productivity due to a decrease in concentration
• No human relationship problems such as power harassment or sexual harassment occur
• No need for communication outside of work

In this way, the number of companies that are introduced from not only robot's accuracy and speed, but also from troubles such as human beings, is increasing and attracts a lot of attention.

Operations that RPA specializes in

Then, what kind of business is RPA specifically introduced in?

Business content	One case
Accounting Operations	・  Processing work such as sales slips and receipts to invoice system, invoice data
Data Analysis	・  Ordering operation by analysis and forecast of past data ・  Data input work and tabulation work of questionnaire form
Human Resources Work	・  Automatic staffing for employee attendance and overtime work overtime ・  Employment management for temporary and part-time employees
Customer Service	・  Automatic response and processing to inquiry form
Work Activities	・  Business card scanning and registration to existing system ・  Information collection and marketing of rival products by website circulation ・  Management analysis of customer information ・  Identification of prospects and automatic creation of a message to increase purchasing motivation

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